Luxenver Shipping Policy

Shipping Policy – Luxenver

At Luxenver, we are committed to providing reliable and secure worldwide shipping for all our customers. Please read our shipping policy carefully before placing your order.

1. Worldwide Shipping

We proudly ship to the United States and most countries around the world. Shipping availability may vary depending on your location.

2. Processing Time

All orders are processed within 1–5 business days after payment confirmation. During high-demand periods, processing times may be slightly extended.

3. Estimated Delivery Time

Estimated shipping times vary by country and region:

United States: 7–15 business days
Canada & Europe: 7–18 business days
Latin America: 10–25 business days
Other International Locations: 10–30 business days

Please note that delivery times are estimates and may vary due to customs, weather conditions, holidays, or carrier delays.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number by email so you can monitor your delivery in real time.

5. Customs & Import Taxes

International orders may be subject to customs duties, taxes, or import fees depending on your country's regulations. These charges are the responsibility of the customer.

6. Incorrect Address

Customers are responsible for providing accurate shipping information. Luxenver is not responsible for orders shipped to incorrect addresses provided at checkout.

7. Lost or Delayed Packages

If your package is significantly delayed or lost during transit, please contact our support team. We will do our best to assist you and resolve the issue.

8. Damaged Items

If your order arrives damaged, please contact us within 48 hours after delivery and include photos of the product and packaging.

9. Contact Us

For shipping questions or assistance, please contact our customer support team through our official store email.

Thank you for shopping with Luxenver.

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